Ratings

Auto Insurance Ratings

Auto Insurance Criteria 

• Trustpilot Ratings. Trustpilot is considered reliable due to its open platform allowing a wide range of customer feedback, verification processes to confirm the authenticity of reviews, and a strong commitment to transparency. 
• Coverage Options. We evaluate the variety and flexibility of coverage options each auto insurance company offers to ensure they can meet a wide variety of needs, such as liability, collision, comprehensive, personal injury protection, and uninsured motorist coverage. 
• Price and Discounts. We compare premiums from different companies. We also look for discounts for which you may be eligible, such as safe driver discounts, bundling policies, or discounts for having anti-theft devices. 
• Claims Process. We aim to understand the claims process of each insurance company. A company that offers an easy and quick claims process can be more convenient in times of need. 
• Company accessibility. Good company accessibility is important for sufficiently servicing customers. Are they available 24/7? What channels (phone, email, online chat) are available for support? 

Company	Reviews	Rating	Benefits
American Family	270 Reviews | Excellent	9.8/10	High Customer Service Satisfaction Ratings on Third-Party Sites Extensive Coverage Includes Comprehensive, Collision, Uninsured Motorist & Rental Car Coverage Also Offers Roadside Assistance More Than 15 Discounts Available Claims Can Be Filed Through Webiste, App, Phone or Through Agent	Visit Site
Farmer’s Insurance	140 Reviews | Bad	7.8/10	More Than 20 Discounts Opportunities Available (Safe Driver, Multi-Policy Discount and More) Customizable Coverage Options Customers Can Tailor to Their Needs Optional Towing and Roadside Assistance Coverage Rideshare Insurance for Drivers that Offer Services Through Companies Like Uber and Lyft Provides 24/7 Claims Service Online, Through App, By Phone or Through Agent	Visit Site
Geico	527 Reviews | Bad	7.8/10	24/7 Customer Service Support for Assistance with Policies and Filing Claims Highly Customizable Policies Range of Discounts Including Multi-Policy, Safe Driver and Owning a Home Name Your Price Tool Helps Customers Find Policy That Fits Their Budget Claims Submitted Online, Via the Progressive App, or by Phone	Visit Site
Nationwide	15 Reviews | Bad	7.8/10	User-Friendly Online Platform and Easy to Retrieve Information Extensive Discounts for Safe Driving, Those Who Drive Less, Bundling and More Dedicated Agents Who Can Provide Personalized Service and Advice Wide Range of Coverage Options Including Accident Forgiveness and Unique Vanishing Deductible Program Other Options Include Accident Forgiveness, Gap Insurance, and Roadside Assistance	Visit Site
Progressive	717 Reviews | Bad	7.4/10	Around the Clock Customer Service Available 24/7 Wide Range of Discounts for Safe Drivers, Military Members, Federal Employees and More Emergency Road Service, Rental Reimbursement, and Mechanical Breakdown Coverage Available Brings More Than 85 Years of Experience to the Industry Robust Mobile App Provides Access to ID Cards, Roadside Assistance, Filing a Claim and Paying Bills.	Visit Site

Last updated: 1/30/24