Life Insurance Ratings

Life Insurance Criteria 

  • Trustpilot Ratings. Trustpilot is considered reliable due to its open platform allowing a wide range of customer feedback, verification processes to confirm the authenticity of reviews, and a strong commitment to transparency. 
  • Financial Stability. We research the financial strength and stability of the insurance company. This can be important for ensuring they can meet their obligations and continue to provide coverage. We use ratings from independent agencies like A.M. Best, Moody’s, Standard & Poor’s, and Fitch. 
  • Policy Types and Options. We look at the types of life insurance offered (term, whole, universal, etc.) and that they provide options to customize policies with riders and benefits that suit individual specific needs. 
  • Claims Process. We look into the insurer’s claims process. A straightforward, efficient process indicates good customer service and a commitment to promptly assisting beneficiaries. 
  • Company accessibility. Good company accessibility is important for sufficiently servicing customers. Are they available 24/7? What channels (phone, email, online chat) are available for support? 
Company

Reviews

RatingBenefits
john hancock life insurance
John Hancock Life Insurance		82 Reviews | Average8.0/10
  • Offers Term and Permanent Life Insurance
  • Life Insurance Incentive Programs
  • A+ Rating from the Better Business Bureau (BBB)
  • A2 Rating from Moody’s
  • In Business 160 Years
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Guardian life insurance logo
Guardian		2 Reviews | Average8.4/10
  • In Business More Than 160 Years
  • Multiple Product Offerings
  • A+ Rating From the BBB
  • Aa1 Long-Term Rating from Moody’s
  • Other Insurance Products
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mutual of omaha insurance logo
Mutual of Omaha Life Insurance		47 Reviews | Bad7.25/10
  • Offers Whole, Term, and Universal Life Insurance
  • A+ Rating From the Better Business Bureau (BBB)
  • A1 Moody’s Rating
  • 24/7 Customer Service Availability
  • In Business 100+ Years
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Nationwide logo
Nationwide Life Insurance		69 Reviews | Bad7.25/10
  • Offers Whole, Term, Universal Life Insurance
  • Also Offers Other Insurance Products
  • A+ Rating From the Better Business Bureau (BBB)
  • A1 Rating From Moody’s
  • In Business Almost 100 Years
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new york life logo
New York Life Insurance		11 Reviews | Poor8.0/10
  • Offers Term, Whole, and Universal Life Insurance
  • Also Offers Investment Products
  • More Than 12K Agents
  • Aaa Moody’s Rating
  • In Business 178 Years
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Last updated: 1/31/24