Ratings

Reverse Mortgages Ratings

Reverse Mortgage Criteria 

• Trustpilot Ratings. Trustpilot is considered reliable due to its open platform allowing a wide range of customer feedback, verification processes to confirm the authenticity of reviews, and a strong commitment to transparency. 
• Accreditation and Authorization: We look at the states where each company is properly authorized to offer reverse mortgages. We also check for any accreditations from reputable industry organizations, which can indicate a commitment to ethical standards. 
• Company accessibility. Good company accessibility is important for sufficiently servicing customers. Are they available 24/7? What channels (phone, email, online chat) are available for support? Are they responsive, informative, and willing to answer all your questions thoroughly? Good customer support is crucial in navigating the complexities of a reverse mortgage. 
• Educational Resources. We check if the company provides comprehensive educational resources to help you understand the nuances of a reverse mortgage. Knowledgeable lenders often offer guides, calculators, and detailed FAQs. 
• Loans Available. Some companies may offer a variety of reverse mortgage loans, such as Home Equity Conversion Mortgages (HECMs), proprietary reverse mortgages, and reverse mortgages for purchase. We look at the breadth of product types that a company offers to ensure it will be able to meet each customer’s individual needs. 
• Financial Stability. We research the financial health of the company. A financially stable lender is more likely to offer reliable service throughout the life of your loan. 

Company	Reviews	Rating	Benefits
American Senior	4 Reviews | Great	6.8/10	Free Reverse Mortgage Calculator Free Reverse Mortgage Evaluator Authorized to Originate Loans in 20 States Offers Reverse Mortgage, Jumbo Loans, and Reverse Mortgage for Purchase	Visit Site
Fairway	2 Reviews | Average	8.4/10	Authorized to Originate Loans in 50 States Free Reverse Mortgage Calculator Offers Reverse Mortgage, Jumbo Loans, and Reverse Mortgage for Purchase A+ Rating from the Better Business Bureau (BBB)	Visit Site
Mutual of Omaha Reverse Mortgage	393 Reviews | Excellent	10/10	Free In-Depth Guide to Reverse Mortgages Better Business Bureau Accredited with A+ Rating High Customer Satisfaction Ratings on Third-Party Sites Free Reverse Mortgage Calculator Without Personal Info Required	Visit Site
Premier Reverse Mortgage	10 Reviews | Excellent	7.6/10	Able to Serve Spanish Speakers Excellent Customer Service Ratings on Third-Party Sites Informative Guides for Potential Borrowers and Adult Children Originates Loans in 15 States	Visit Site
Retirement Funding Solutions	No Reviews	9.0/10	Customer Service Accessible 24 Hours Per Day / 7 Days Per Week Originates Loans in 48 States (+D.C) Informative Website Complimentary Guide on Reverse Mortgages Available	Visit Site

Last updated: 1/30/24